This organisation is a leading provider of services aimed at supporting individuals of all ages and backgrounds, with a focus on those living with disabilities or experiencing the challenges of ageing. Their mission is to empower individuals to live their best lives, regardless of the obstacles they face. They are committed to inclusion, personal growth, and supporting diverse communities in achieving their goals.
ABOUT THE ROLE
The Project Management Office (PMO) plays a critical role in supporting the delivery of various projects and organizational transformation activities. The team ensures that all projects align with strategic goals and are delivered efficiently and effectively.
KEY RESPONSIBILITIES
- Create actionable and targeted documents, such as change impact assessments, change management plans, communications plans, training plans, and any other relevant materials to support the change process.
- Work alongside project managers to ensure change management activities are integrated into the overall project plan. Ensure deliverables are met on time and within budget, following the organization’s change management framework.
- Facilitate workshops and briefing sessions with key stakeholders to complete change impact assessments, assess readiness for change, and identify key stakeholders for engagement.
- Collaborate with teams to design and deliver training programs and materials, ensuring that training aligns with project goals. Analyze training needs and deliver both in-person and virtual training sessions.
- Support the creation and implementation of communication activities that effectively convey information about upcoming changes.
- Recognize potential resistance or performance gaps and collaborate with project managers to develop and implement corrective actions to overcome these challenges.
- Relevant qualifications or equivalent professional experience, with a minimum of five years in similar roles.
- Extensive experience in large-scale organizational change efforts, with a solid understanding of how individuals process and adapt to change.
- In-depth knowledge of change management principles, methodologies, and tools, as well as the phases of the project lifecycle.
- Proven experience in designing and delivering training materials and programs.
- Strong communication skills (both written and verbal) with a particular emphasis on active listening and stakeholder engagement.
- Ability to build and maintain strong relationships, influence others, and align people towards a shared goal.
- High attention to detail and the ability to manage competing priorities in a complex environment.
- Demonstrated capacity to work autonomously and self-organize.
- Experience in defining and establishing project structures, deliverables, and associated artifacts.
- NDIS Screening Workers Check
- NDIS Worker Orientation Module Certificate of Completion
