ABOUT OUR CLIENT
Our client is a purpose-driven organisation providing innovative backend and compliance support to service providers in the community and care sector. With deep expertise across governance, finance, operations, HR, marketing, and compliance, they empower care organisations to focus on delivering exceptional outcomes for their clients. Guided by strong values and sector knowledge, they are committed to operational excellence, sustainable growth, and supporting providers to thrive in a complex and evolving landscape.
ABOUT THE ROLE
Reporting to the Board of Directors, the Chief Executive Officer will provide high-level executive leadership, setting and driving the organisation’s strategy and operations. This is a unique opportunity to lead a values-based organisation with strong foundations, ensuring compliance, operational efficiency, and excellence in client service delivery.
The CEO will be responsible for building strong stakeholder relationships, driving innovation, embedding a culture of continuous improvement, and ensuring that the organisation’s strategic direction is delivered effectively and sustainably.
KEY RESPONSIBILITIES
- Provide strategic and operational leadership aligned with the organisation’s mission, vision, and values.
- Partner with the Board to set strategic priorities and deliver measurable outcomes.
- Lead organisational change and foster a high-performance, values-driven culture.
- Build and maintain relationships with government, regulators, clients, and key stakeholders.
- Ensure compliance with governance, regulatory, and safeguarding frameworks.
- Oversee financial, operational, and risk management strategies.
- Drive innovation and continuous improvement across all areas of the organisation.
- Strengthen client service delivery through effective systems, policies, and workforce capability.
- Proven executive leadership experience, ideally aged care or not-for-profit sectors.
- Healthcare experience is essential.
- Strong understanding of governance, compliance, and risk management.
- Ability to set strategic direction and deliver measurable outcomes.
- Demonstrated capability in financial and operational management.
- Skilled in stakeholder engagement and relationship building.
- Strong leadership with the ability to inspire, develop, and manage teams.
- Tertiary qualifications in Community Services, Health, or Business Management (postgraduate desirable).
- Exceptional communication and change management skills.
