For over 160 years, Victoria's property transactions have relied on trusted access to secure and accurate information. Today, SERV and LANDATA® deliver this through a unified system - working together to support stronger systems, smarter decisions and lasting public value.
Operating one of Australia's largest land registries and powering Victoria's online land title and property information service, we protect the integrity of critical data while delivering the services and products that enable more than four million certificates and one million property transactions every year across the state.
SERV support businesses, professionals and the public with digital-first services that are fast, secure and reliable. By putting customers at the centre of every decision and interaction, we provide Victorians with easy access to the title and property information they need to make clear, confident decisions about land and ownership.
Driven by people who care, we are evolving Victoria's land and property information system to meet the needs of today while creating the foundation for a stronger, more connected property ecosystem for generations to come.
ABOUT THE ROLE
This is a dedicated role supporting the Chief Executive Officer and plays an important responsibility in ensuring the smooth operation of the CEO's office. A key focus will be on managing schedules, coordinating travel, supporting key meetings and assisting with communication, planning and follow-up.
Success in this position will rely on your ability to work autonomously, deliver high-level administrative and coordination support, manage competing priorities, and improve operational effectiveness, while building strong, collaborative relationships with administrative and executive support colleagues across the business.
A balanced and flexible work pattern is offered, with set days in the office and two days working from home each week. The role has a clear and well-defined scope and is ideal for someone early in their EA career who is ready for a meaningful step forward in a structured, supportive and high-performing environment.
KEY RESPONSIBILITIES
- Deliver high-level executive support to the CEO with strong attention to detail and proactive forward planning.
- Oversee complex diary management, interstate travel arrangements and the coordination of high-priority meetings.
- Prepare polished documents, briefings, agendas and concise records of discussion to support effective decision-making.
- Provide structured support for executive leadership meetings and assist with tasks relating to governance and senior-level reporting.
- Manage confidential and sensitive information with professionalism, discretion and sound judgement.
- Support strategic projects with strong administrative oversight and ensure follow-up actions are completed.
SERV is a provider of trusted property data and technology for Victoria, ensuring smarter systems and lasting public value. They are guided by our values - BOLD, PIONEERING, AUTHENTIC, PRAGMATIC & EXCEPTIONAL, which underpin everything they do.
Servs workplace is welcoming, collaborative and impactful, driven by a people-centric culture where purpose matters. In addition, SERV offers:
- A hybrid working environment, with the option to work remotely on Mondays and Fridays
- A modern office at 2MQ (next to Southern Cross Station), equipped with technology to support connection and collaboration
- An organisation where clarity, unity and continuous improvement are at the heart of our approach
- A focus on professional development to help you be your best self
- Access to Employee Assistance Program, salary packaging options, flexible public holidays and our Perks@SERV program
To succeed in this role, you will bring:
- Proven experience providing high-level executive support to a senior leader or team
- Advanced organisational and communication skills, with the ability to manage competing priorities
- Strong judgement and discretion when handling sensitive and confidential matters
- Confidence working within established processes while anticipating needs and improving workflows
- Strong proficiency with modern office and collaboration systems, with the ability to learn new tools quickly
- A preference for stability, structure and a role with clear scope and responsibility
We are aiming for someone to commence in late January, with flexibility for the right person. If this role aligns with your experience and what you're looking for next, we encourage you to apply.
