Our client is a well-established national services business operating across multiple states, delivering essential operational solutions to a broad customer base. With continued growth and increasing transaction volumes, they are seeking an experienced Accounts Manager to lead a busy accounts and administration function based in Geelong.
This is a hands-on leadership role where you will take ownership of a high-volume transactional environment while managing and developing a small team. The position sits at the centre of the business, partnering closely with operations and finance to ensure the smooth running of day-to-day processes and the delivery of accurate, timely financial information.
ABOUT THE ROLE
Reporting directly to the General Manager, you will lead a team of four across accounts administration, accounts payable, accounts receivable and broader administration functions. This is not a role where you'll sit above the detail. The successful candidate will be expected to lead from the front, remain actively involved in day-to-day operations and act as the key escalation point for complex account queries, reconciliations and customer disputes.
You will oversee a high-volume transactional environment involving thousands of monthly invoices and transactions while ensuring strong controls, process consistency and alignment between operational and financial systems.
RESPONSIBILITIES
- Lead, mentor and develop a team across accounts administration and office support functions
- Manage daily accounts receivable, accounts payable and reconciliation activities
- Ensure month-end accruals, adjustments and reporting requirements are completed accurately and on time
- Act as the escalation point for complex customer account issues, disputes and reconciliation matters
- Drive workload allocation, process improvement and service delivery across the team
- Maintain strong data integrity across MYOB, PeopleSoft and associated business systems
- Partner closely with operational leaders and the finance team to ensure accurate financial outcomes
- Support compliance, insurance, licensing and audit-related administration requirements
- Identify opportunities to improve workflows, reduce manual processes and strengthen controls
- Maintain high standards of documentation, record keeping and process governance
- Previous experience leading a transactional finance, accounts or administration team
- Strong hands-on experience across Accounts Receivable, Accounts Payable and reconciliations
- Comfortable operating within a high-volume environment with multiple competing priorities
- Ability to coach, support and hold team members accountable while remaining hands-on
- Strong attention to detail and a genuine commitment to accuracy
- Confident communicator capable of dealing with a broad range of internal and external stakeholders
- Experience with ERP and accounting systems such as MYOB, PeopleSoft or similar platforms
- Process improvement mindset with the ability to identify inefficiencies and implement practical solutions
- Relevant qualification in Accounting, Commerce, Business Administration or similar preferred
