ABOUT OUR CLIENT
Our client is a specialist provider of comprehensive backend support services to in-home aged care providers across Australia. Their mission is to empower providers to deliver outstanding care by streamlining operations, reducing administrative overheads, and ensuring compliance with evolving industry standards. They deliver tailored solutions spanning finance, HR, compliance, marketing, rostering, governance, technology, and clinical frameworks.
ABOUT THE ROLE
Our client is seeking an experienced Head of People & Culture to lead HR operations and strategy nationally. This pivotal role will partner with senior leaders, guide regional people managers, and drive organisational development, compliance, and engagement initiatives in a complex and highly regulated environment.
KEY RESPONSIBILITIES
- Provide strategic and operational HR support aligned to organisational goals
- Oversee end-to-end recruitment, workforce planning, and succession strategies
- Act as a trusted advisor on employee relations, performance management, and organisational design
- Develop and implement HR policies and ensure compliance with Fair Work, OHS, and workplace legislation
- Deliver competency development initiatives and oversee performance reviews
- Maintain accurate HR data and provide insights through workforce reporting
Our client is looking for a proactive, highly capable HR leader who thrives in complex, fast-paced environments. You will bring:
- Proven experience in an HR Generalist or similar senior HR role
- Strong knowledge of the Fair Work Act, modern awards, and compliance frameworks
- Experience developing HR policies and processes within regulated environments
- Excellent relationship-building, communication, and influencing skills
- Demonstrated success in recruitment, employee relations, and organisational development
- Relevant tertiary qualifications in HR or a related discipline
- Opportunity to shape people & culture nationally within the aged care sector
- Lead HR strategy in a dynamic, fast-paced organisation
- Work closely with senior leaders to drive meaningful change
- Join a progressive organisation committed to compliance, growth, and community impact
