Our client is a highly successful, privately owned business with an established presence across the electrical, air conditioning, renewable energy and infrastructure sectors. With more than 15 years of growth, a workforce of over 40 employees and an impressive portfolio of government, commercial and infrastructure projects, the business has built a strong reputation for quality, innovation and service delivery.
Having established robust operational systems, a loyal workforce and a strong pipeline of opportunities, the business is entering its next phase of growth. An exciting opportunity now exists for an experienced General Manager to take ownership of day-to-day operations, strengthen leadership capability and drive the business forward.
ABOUT THE ROLE
This is a genuine opportunity to make your mark on an established, high-performing business.
Reporting directly to the Founder and Managing Director, the General Manager will take responsibility for the overall operational, commercial and people performance of the organisation. Leading a multidisciplinary team across operations, projects, service delivery, administration and finance, you will bring structure, accountability and commercial discipline to an already successful business.
A key priority will be transitioning the organisation from a founder-led operating model to a more scalable, independently managed business. You'll work closely with the Founder to strengthen leadership capability, optimise systems and processes, and build the operational foundations to support continued expansion.
KEY RESPONSIBILITIES
- Lead day-to-day business operations across electrical, air conditioning, renewable energy, maintenance and project delivery.
- Drive operational efficiency, productivity, profitability and overall business performance.
- Lead, mentor and develop a high-performing management team, establishing clear accountability and performance expectations.
- Oversee operational budgets, project profitability, labour utilisation, forecasting and resource allocation.
- Identify opportunities to streamline processes, improve systems and strengthen operational reporting.
- Develop workforce planning strategies to support business growth, capability development and succession planning.
- Strengthen collaboration between operational, commercial and administrative functions.
- Maintain high standards of safety, quality, compliance and risk management.
- Partner with the Founder on strategic planning, growth opportunities and business improvement initiatives.
- Build a scalable operating structure that supports long-term growth and reduces reliance on the Founder.
- Proven experience in a General Manager, Head of Operations, Operations Manager or comparable senior leadership position.
- A strong background in construction, infrastructure, engineering, electrical, trade services, industrial or project-based environments.
- Demonstrated success leading multidisciplinary teams and managing complex business operations.
- Strong financial and commercial capability, including budgeting, forecasting, cost management and profitability improvement.
- Experience implementing operational improvements, business systems and scalable processes.
- A track record of leading organisational growth, change or business transformation.
- Excellent stakeholder management, communication and people leadership skills.
- A practical, solutions-focused approach with the confidence to make decisions and drive accountability.
- Experience within a privately owned or founder-led business will be particularly valuable, as will exposure to ISO-accredited environments and structured business operating systems.
