ABOUT THE ROLE
In this highly technical role, you'll play a key part in implementing and maintaining the organisation's ICT standard operating environment, ensuring reliable and secure systems across the organisation.
Your responsibilities will include installing, configuring, and managing solutions for Windows Server, Desktop, and mobile computing, while delivering level 3 support. You'll collaborate closely with the broader ICT team to resolve complex issues and implement technical solutions that support efficiency and organisation-wide service delivery.
The ICT Branch provides software, hardware, and telecommunications support through a wide range of capabilities, including ICT governance, applications management, infrastructure and technology support, and a robust security framework. As System Administrator, you'll help ensure these critical systems run seamlessly for all staff.
KEY RESPONSIBILITIES
The ideal candidate will have strong experience maintaining Windows Server, Desktop, and mobile environments, and the ability to deliver effective technical solutions across the business.
You should be proactive in ensuring secure, reliable systems and providing expert level 3 support to keep operations running smoothly.
SKILLS & EXPERIENCE
In this highly technical role, you'll play a key part in implementing and maintaining the organisation's ICT standard operating environment, ensuring reliable and secure systems across the organisation.
Your responsibilities will include installing, configuring, and managing solutions for Windows Server, Desktop, and mobile computing, while delivering level 3 support. You'll collaborate closely with the broader ICT team to resolve complex issues and implement technical solutions that support efficiency and organisation-wide service delivery.
The ICT Branch provides software, hardware, and telecommunications support through a wide range of capabilities, including ICT governance, applications management, infrastructure and technology support, and a robust security framework. As System Administrator, you'll help ensure these critical systems run seamlessly for all staff.
KEY RESPONSIBILITIES
- Installing, configuring, and maintaining operating systems, applications, and software. This includes patching and updating systems, as well as troubleshooting any issues that may arise.
- Managing user accounts and permissions to ensure staff have the access they need to perform their tasks.
- Monitoring system performance and troubleshooting issues, as well as proactively identifying and resolving problems.
- Implementing security measures to protect the network and data, including firewalls, intrusion detection systems, and other security technologies.
- Managing and maintaining network infrastructure—routers, switches, and firewalls—and resolving connectivity issues.
- Keeping up with software and security updates and applying them in a timely manner.
- Providing technical support to users and ICT team members, including answering questions, resolving problems, and offering guidance.
Key Selection Criteria Qualifications:
Tertiary qualifications and/or extensive experience in a relevant field.
The ideal candidate will have strong experience maintaining Windows Server, Desktop, and mobile environments, and the ability to deliver effective technical solutions across the business.
You should be proactive in ensuring secure, reliable systems and providing expert level 3 support to keep operations running smoothly.
SKILLS & EXPERIENCE
- Strong knowledge of operating systems, particularly Windows and Linux
- Experience with networking protocols and technologies such as TCP/IP, DNS, and DHCP
- Familiarity with server hardware and virtualization platforms
- Experience with cloud services and technologies
- Strong troubleshooting and problem-solving skills
- Familiarity with security best practices and tools
- NDIS Worker Screening Check or willingness to obtain
- NDIS Worker Orientation Module "Quality, Safety and You" Certificate of Completion or willingness to obtain
- Experience configuring and troubleshooting devices
- Experience with digital voice communications and systems
- Experience with SAP software
- Certification in ITIL
- Certification in Microsoft Azure Fundamentals
- Strong knowledge in scripting
