ABOUT THE ROLE
We are seeking a Cloud & EUC Operations Analyst for a newly created role supporting our Azure cloud platform, M365, and Intune environments while maintaining operational security and system hygiene. You will provide Level 2 support, manage patching, backups, and clean-up routines, and work closely with the SOC to remediate vulnerabilities and maintain a secure, stable environment. This is a hands-on role for an analyst who enjoys technical ownership, structured processes, and driving operational improvement across a collaborative environment.
KEY RESPONSIBILITIES
- Provide L2 support for Azure, M365, Intune, and virtual environments;
- Manage patching, backups, quarterly clean-up, and server hygiene;
- Monitor system health and support security operations with tools like Splunk and CrowdStrike;
- Remediate vulnerabilities in collaboration with SOC;
- Maintain and improve operational documentation and processes;
- Support continuous improvement across cloud and EUC operations.
- Strong experience supporting Azure cloud environments, M365, and Intune;
- Experience in patch management, backup processes, and server/virtual environment maintenance;
- Familiarity with security monitoring tools in an operational support context;
- Process-oriented mindset with ITIL knowledge;
- Excellent stakeholder engagement and communication skills;
- Desirable: Experience in Splunk, CrowdStrike, and supporting health or finance environments.
Click the 'APPLY' button, attaching a copy of your resume. Our assessment process will take 3 to 5 business days, from which time, only shortlisted candidates will be contacted.
