Our client is a well-established organisation operating within the hospitality and leisure sector, known for delivering exceptional customer experiences and creating a welcoming, community-focused environment.
With a diverse workforce and a strong commitment to its people, the business is looking for an experienced People & Culture Business Partner to support its leaders, strengthen HR practices and help create a workplace where employees feel valued, supported and empowered to succeed.
ABOUT THE ROLE
This is a fantastic opportunity for a hands-on People & Culture professional who enjoys variety, building relationships and making a genuine impact across a business. Working closely with the General Manager and leadership team, you'll be the go-to person for all things people-related, providing practical HR advice while driving initiatives across employee engagement, recruitment, performance management, workplace relations and organisational culture.
You'll have the opportunity to influence how the business attracts, develops and retains its people, balancing day-to-day HR responsibilities with longer-term People & Culture projects.
KEY RESPONSIBILITIES
- Partner with managers and senior leaders to provide practical HR advice and support across the business.
- Manage the employee lifecycle, including recruitment, onboarding, performance management and offboarding.
- Provide guidance on employee relations, workplace issues, performance concerns and conflict resolution.
- Develop, implement and maintain HR policies, procedures and employment documentation.
- Ensure compliance with relevant employment legislation, Modern Awards and workplace regulations.
- Drive employee engagement, recognition and workplace culture initiatives.
- Identify learning and development opportunities and support managers with employee training and career development.
- Oversee workplace health and safety, workers compensation and return-to-work processes.
- Support remuneration reviews, employee benefits and workforce planning.
- Use HR reporting, workforce data and employee feedback to identify opportunities for continuous improvement.
- Previous experience in a People & Culture Business Partner, HR Advisor or similar generalist HR role.
- Sound knowledge of Australian employment legislation, the Fair Work Act and Modern Awards.
- Experience managing employee relations matters and supporting leaders through performance management processes.
- Strong communication and relationship-building skills, with the confidence to engage with employees and senior stakeholders.
- A practical, solutions-focused approach and the ability to balance competing priorities.
- Experience across recruitment, onboarding, employee engagement and learning and development.
- An understanding of WHS, workers compensation and return-to-work processes.
- Relevant qualifications in Human Resources or a related discipline
- Experience within hospitality, leisure, clubs or another operational, customer-facing environment will be highly regarded.
